9.1. The Learner is aware that Nativing is not required to guarantee a right of withdrawal as mentioned in the Consumer Code in respect of the services subject to the Offer, since it subscribes to the Offer with the Coach only.
9.2. In addition, in accordance with the provisions of Article L.221-28 of the Consumer Code, the User expressly waives his right of withdrawal with regard to the Service.
9.3. By default, the benefit is voidable and refundable:
- In full (with the exception of Nativing service fees) up to 14 days before the day of the beginning of the services offered by the coach (fixed at 00:01)
- At 50% (at the except the Nativing service fee) until 48h before the day of the beginning of the services proposed by the coach (fixed at 00h01) No refund possible thereafter.
9.4. The Coach agrees to effectively practice the cancellation policy of the Offer that he has indicated in the Offer.
9.5. The Coach also undertakes to reimburse the Learner:
- in the event of cancellation by the Coach of the services contained in the Offer before the beginning of said services; in proportion to the days not carried out for the services envisaged in the Offer
- in the event of cancellation on the initiative:
*of the Learner during the period of realization of the services envisaged in the Offer because of (i) a flagrant incompatibility between the services actually performed and the Offer accepted by the Learner or (ii) the Appellant's endangerment as a result of the Coach;
*of the Coach during the period of completion of the services provided for in the Offer for a reason other than his endangerment.
In any cases, Nativing fees are not refundable.
9.6. Any request for cancellation and refund must be sent by the Learner to the Coach by email with a copy of this email, Nativing via the address hello@nativing.com.